Senior Support Analyst

Bethesda, MD
Full Time
Experienced
Must have 5 years of experience applying SaaS web application troubleshooting tools (e.g., direct database query, log review, application dashboards, etc.).

Position Highlights:
  • Log analysis (application logs, system logs)
  • Use of dashboards/monitoring tools
  • Database interaction (queries, validation, data checks)
  • SaaS or web-based platform support
  • Candidates with actual application/system support experience

“We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status”

Texting Privacy Policy

  • Message type: Informational; you will receive text messages regarding your application and potentially regarding interview scheduling.
  • No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
  • Message frequency will vary depending on the application process.Msg & data rates may apply.
  • OPT out at any time by texting "Stop".
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